Hand on Heart
Effective Date: April 13th, 2018
Collection and Use of Personal Information
We may collect Personal Information ((such as your name, address, telephone number and e-mail address) when you use certain services on our Website or when you visit cookie-enabled web pages. We may also log your IP address when you use our Website. We use this Personal Information to fulfill requests for our services or products, to contact users regarding changes to our site or our business, and to customize the content that you might see on our website. We may also use “cookie” files to better serve your needs by creating a customized Website which fits your needs.
If you communicate with us through the “Contact Us” link on our Website, we may ask you for information such as your name, email address and telephone number so we can respond to your questions and comments. We also may use the information you provide to evaluate the quality of our products and to communicate with you about our products and services.
Join Our Mailing List
On our Website, you may sign up to receive newsletters, exclusive offers and promotions, notice of special events, and product news. To sign up, we ask you for contact details such as your name and e-mail address. We use your contact details to send you the information you request and communicate with you about our products and services. You may also stop the delivery of future e-mail from us by clicking on a link provided in every e-mail. It may take up to 15 days to honor your request. By providing your personal information in signing up, you consent to our transferring and processing it in the United States.
Wine Club Memberships and On-Line Purchases
If you choose to make a purchase or join a wine club, we may collect information such as your name, address, phone number, date of birth, and credit or debit card information. We use this information to process your order, communicate with you about our products and promotions, and collect feedback on your experience on this Website. By entering personal information to make a purchase, you consent to our transferring and processing it in the United States.
We allow users to set up personal accounts to shop in our online store. You have the ability to edit your User Information at any time and may delete your account at your convenience.
Sharing and Disclosure of Personal Information
We do not sell or otherwise disclose information about our Website visitors, except as described here. We may share the information with service providers we have retained to perform services on our behalf, including common carriers who deliver wine on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We maintain administrative, technical and physical safeguards on this Website to help protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the Website. We use secure socket layer (SSL) technology to help protect your credit card information as it is transmitted to us.
Links To Third-Party Websites
From time to time, we may provide links to third-party websites. These websites may operate independently from us and may have their own privacy statements in place, which we strongly suggest you review if you visit any linked website. To the extent any linked website you visit is unrelated to the Company, we are not responsible for its content or any use of the website.
Your California Privacy Rights
California Do Not Track Notice
Because there are not yet common, industry accepted “do not track” standards and systems, our Website does not respond to Do Not Track signals. In addition, we may allow third parties to collect personal data from your activity on our Website, as described in the “Information We Share” section above.
California Disclosure Information
How to Contact Us